Shipping & Delivery Policy

Last Updated: 21-11-2025

Ronaku Clothes Brand is committed to delivering your orders quickly and safely. This Shipping & Delivery Policy explains our delivery timelines, charges, and procedures.


1. Shipping Coverage

We deliver across all major cities and towns in India through trusted courier partners.


2. Order Processing Time

  • Orders are processed within 1–2 business days.

  • Orders placed on Sundays or holidays will be processed the next working day.


3. Delivery Time

Estimated delivery time after dispatch:

  • Metro Cities: 3–5 working days

  • Non-Metro Areas: 4–7 working days

  • Remote Locations: 7–10 working days

Delivery times may vary based on courier workload, weather, festivals, or other uncontrollable situations.


4. Shipping Charges

  • Standard shipping charges may apply based on location and order value.

  • Free shipping may be offered during promotions or specific cart values.


5. Order Tracking

Once your order is shipped:

  • A tracking link will be shared via SMS/Email/WhatsApp.

  • You can track your shipment in real time.


6. Delivery Attempt

The courier partner will attempt delivery 2–3 times. If you are unreachable:

  • The package may be returned to us.

  • Re-delivery charges may apply.


7. Wrong or Incomplete Address

If a wrong or incomplete address is provided:

  • Delivery may fail or get delayed.

  • Ronaku Clothes Brand is not responsible for delays or loss due to incorrect address details.

  • Reshipping charges may apply.


8. Damaged Shipment

If you receive a damaged package:

  1. Record a video while opening the package.

  2. Share photos and the unboxing video within 24 hours.

  3. Our team will review and take appropriate action.


9. Undelivered Orders

If the courier marks the order as undelivered:

  • Contact us immediately to re-attempt delivery.

  • Re-attempt may take 2–4 days based on location.


10. Contact for Shipping Support

For any delivery-related queries, reach us at:

📞 9288632818, 08069645296
📧 theofficialronaku@gmail.com
🏠 MU-01, Greater Noida, 201310, Block A